Packaging & More is dedicated to protecting the privacy of its customers. This Privacy Policy ("Policy") outlines our practices regarding the collection, use, and disclosure of information that identifies you personally ("Personal Information").

Information We Collect

We gather information from you through various means: directly when you provide it, indirectly as you browse our website, and from external parties such as our service providers. The types of information we collect include:

• Identifiers: This encompasses details like your name, billing and shipping addresses, contact information (phone number, email address), and IP address.
• Personal Information Categories: This includes data such as your name, physical address, phone number, and payment details.
• Commercial Information: This includes records of your order history and activity, feedback you provide, and communications like chats and emails.
• Internet or Other Similar Network Activity: This involves data about your browse and search history on our website, as well as your interactions with it.
• Geolocation Data: This refers to location data associated with your IP address.

We retain your Personal Information for the period necessary to provide our services, manage your account, or as otherwise required for our business operations, to meet legal and reporting obligations, or for the purpose of detecting and preventing fraudulent activities.

How Information Is Used

We utilize the collected information for the following purposes:

• To process your requests, purchases, transactions, and payments.
• To communicate with you regarding your account, including any inquiries, orders, transactions, payments, or account-related matters.
• For marketing purposes, such as informing you about new products, special offers, or displaying relevant advertisements on other websites.
• To prevent fraudulent transactions.
• To aggregate or anonymize your Personal Information for technical, research, and analytical purposes.
• To manage our business operations, including maintaining business records and enforcing our agreements.
• For debugging purposes to identify and resolve errors in the functionality of our website.
• To fulfill any other purpose for which we obtain your consent.

How and to Whom Information is Disclosed

We may share your information with the following categories of recipients:

• Identifiers: We may disclose identifiers to third-party service providers who act on our behalf to verify customer details, process orders and requests, and for marketing initiatives.
• Personal Information: We may share personal information with third-party payment processors and service providers who assist us in verifying customer information, processing payments, fulfilling orders and requests, and conducting marketing activities.
• Commercial Information and Internet or Other Similar Network Activity: This type of information may be shared with third-party marketing partners and service providers who support our marketing efforts and help us improve our website operations, including its functionality and user experience.
• Internet or Other Similar Network Activity: This data may be disclosed as described above.

In addition to that mentioned above, we may disclose Personal Information when necessary to comply with federal, state, or local laws, court orders, requests from law enforcement, to defend against or exercise legal claims, or to maintain legal privilege. Furthermore, your information may be disclosed in the event of a merger, acquisition, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Packaging & More's assets. Packaging & More does not knowingly collect, share, or sell the personal information of individuals under the age of 16. Packaging & More does not knowingly share mobile phone numbers with third parties for their marketing purposes.

Data Protection

We employ robust security measures aimed at protecting data from unauthorized access, modification, and deletion. These measures include:

• Implementing controlled access with security protocols and data encryption where appropriate to prevent unauthorized disclosure and ensure data integrity.
• Mandating compliance with Packaging & More's security policies for all employees, consultants, and contractors.
• Limiting access to Personal Information based on an employee's role and responsibilities, with each employee being accountable for maintaining the confidentiality of the Personal Information they can access.

Information Choices

• Direct Mail: To opt out of receiving catalogs or promotional mailings, please click "Unsubscribe" where applicable or contact us directly.
• Email: To unsubscribe from marketing emails, please click the "Unsubscribe" link located at the bottom of our emails. Please note that this will not remove you from receiving non-promotional emails related to your account, such as order confirmations.
• Text Messages: To stop receiving order updates or other communications via SMS/Text from Packaging & More, reply with "stop" to the number from which you received the message.

Consumer Data Rights

Depending on your state of residence, you may have the following rights:

• To know what Personal Information Packaging & More has collected about you.
• To request access to and/or obtain a copy of the Personal Information Packaging & More has collected about you.
• To correct any inaccuracies in your Personal Information.
• To request that Packaging & More delete your Personal Information.
• To opt-out of the sale or sharing of your Personal Information.

Appeal

If your request is rejected or denied, you have the right to appeal our decision within 30 days of receiving the denial. To do so, please respond directly to the communication in which your request was denied.

Contact Information

To exercise any of the rights mentioned above, please contact our Customer Service Team at (323) 277-7500 or write to us at the following address, referencing "Privacy Rights":

Packaging & More

5100 South Santa Fe Avenue

Vernon, CA 90058

You will be required to provide contact information for us to verify your request. This information will only be used for identity verification purposes. You may also designate an authorized agent to make requests on your behalf, provided they have signed authorization.

Last Updated: April 2025

California Privacy Policy